When booking online either 100% of the tariff is due and payable at the time of booking or you must contact us to arrange payment.
Should you wish to make a booking other than online please contact us here. Remember – no booking is confirmed until some form of payment has been received – so by delaying the booking you could miss out.
CHECK IN AND CHECK OUT
Check in is from 3pm on the first day of your booking
Check out is 10am on the morning after the last night of your stay.
Late checkouts could, at our discretion, incur an extra half days tariff.
Smoking is not permitted anywhere on our properties. Not inside, not outside. Sorry smokers – but the smell is just too pervasive.
CANCELLATIONS & REFUNDS
A cancellation fee of one nights tariff applies on all cancelled bookings. For Standard times if a cancellation is outside 30 days of the commencement of the booking, a full refund is given (with one nights tariff deducted) – if less than 30 days the entire deposit is forfeited. For Peak Period Bookings this cancellation time scale extends out to cancellations made 60 days prior to the commencement of the booking.. We strongly recommend you purchase travel insurance, there are many online companies. We shall try our very best to relet the property for you. If you are in agreement a lower letting fee might be charged to secure a new booking. In that case the forfeiture will be the difference between the new booking tariff and the original amount of your booking plus one nights tariff held as a cancellation fee. No-shows on the day of a confirmed arrival date, arrivals delayed by nights and early departures will trigger your credit card to be debited with 100% of the original booking amount. If a gift certificate was used to pay for the booking fully or partially, the gift certificate will be made void and your credit card charged with any balances owed.
DAMAGE & EXTRA CHARGES
Extra charges will be made to your credit card up to $1000 in the following circumstances –
a. Damage to any property exceeding $50
b. Extra bedding or linen being used over the number of guests agreed to in the booking – $30 per person per night of the entire booking
c. Extra cleaning to be charged at $50 per hour if dishes not clean and replaced; doggy droppings not collected from the garden (poo bags are provided); excessive dirt or dog hair (we provide a vacuum cleaner to help you with this); furniture moved and not replaced; BBQ not left in a clean condition.
d. The property sleeps a MAXIMUM of 6 guests. This includes children. Should extra guests in addition to those originally booked stay at the cottages an additional fee of $30 per person PER NIGHT will be charged.
Upon payment of deposit and acceptance of terms & conditions, guests agree to respect the privacy and right to quiet of neighbours. Guests agree to behave in an orderly conduct and take full responsibility for their actions, behaviour and any incidents which may occur during their stay. Barossa Views takes no responsibility for injury or incident caused by irresponsible or disorderly behaviour or conduct. This includes pet behaviour.
Pets are welcome at the property. Guests without pets should realise there will have been pets on the property at some point. The property is fully fenced, with a secure garden at the rear. Pets are to be on a lead at all times when in public areas. All doggy droppings, bones, doggy toys, etc are to be collected before departure. Whilst all dogs bark, excessive barking is not to be allowed. Excessive barking is anything that annoys the neighbours. Pets are not to be left unattended at any time on the property. Not inside – not outside – ever.
VISITORS & PARTIES, FUNCTIONS, ETC
The house and gardens are for the quiet enjoyment of our own paying guests. Whilst your visitors are welcome for short times it is unacceptable that visitors from other properties e.g. caravan parks to be on the premises other than for very short times and certainly not on a regular basis. Their pets are definitely NOT welcome at any time.
Under no circumstances are parties, weddings or other functions to be held at the property. Immediate eviction will be enforced. The property is for the quiet enjoyment of our guests..